Privacy Policy

Effective Date: 10/15/2024

1. Introduction
Waste Services DBA River City Rubbish (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Rivercityrubbish.com use our services, or interact with us in any other way.

2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide to us directly, such as:

Name
Email address
Phone number
Mailing address
Payment information (if applicable)

2.2 Non-Personal Information
We may also collect non-personal information automatically when you use our website, including:

IP address
Browser type
Device information
Pages visited
Time and date of visits

3. How We Use Your Information
We use the information we collect for various purposes, including:

To provide, maintain, and improve our services.
To communicate with you, including responding to inquiries and sending updates.
To process transactions and manage payments.
To personalize your experience and deliver tailored content.
To analyze usage and trends to improve our website and services.
To comply with legal obligations and protect our rights.

4. Disclosure of Your Information
We may share your information in the following situations:

With Service Providers: We may share your information with third-party service providers to assist us in delivering our services (e.g., payment processors, email service providers).
For Legal Reasons: We may disclose your information if required by law or in response to valid requests by public authorities.
Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

5. Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:

The right to access the personal information we hold about you.
The right to request correction of inaccurate or incomplete information.
The right to request deletion of your personal information.
The right to object to or restrict the processing of your personal information.
The right to data portability.

To exercise these rights, please contact us using the information provided below.

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically for any updates.

9. Complaint Process
If you believe your privacy rights have been violated or have concerns about our privacy practices, we encourage you to file a complaint. You can do this by following these steps:

Contact Us: Reach out us at [email protected] or by phone at 804-355-2467.
Provide Details: Include your name, contact information, and a detailed description of your complaint.
Investigation: We will investigate your complaint and respond within 30 days.
Further Actions: If you are not satisfied with our response, you have the right to escalate your complaint to a data protection authority.

10. Mobile Data
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

11. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
River City Rubbish
2800 Hull St. Richmond, VA 23224
[email protected]
804-355-2467

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